If you would like to check the status of your second Economic Impact Stimulus Payment please visit this link: https://www.irs.gov/coronavirus/get-my-payment. Online banking has the real time payment information posted to your account. Account information for incoming ACH transactions is updated at 3:00am, 12:30pm and 3:30pm CT each business day. Please check online or telephone banking for your payment. Thank you.
Click for tips on keeping your accounts and identity safe online (Requires PDF Reader)
To report a lost or stolen ATM/debit card, please call (888) 297-3416. Available 24 hours a day - 7 days a week.
Go Green with eStatements while reducing your exposure to mail fraud - sign up for eStatements through NetTeller.
Earn cash back on your signature-based debit card transactions.
Need a new or replacement card? Cards printed at our main office in less than 5 minutes.
For the safety of our customers and staff until further notice in person transactions will be conducted by drive-thru only, with Lobby services provided by appointment only.
You also have the option to make deposits 24x7 using our ATMs, Night Depositories, and mobile app.
All of our regular services are available and our business hours are unchanged.
To make an appointment, or if you require any special considerations, please let us know by calling (850) 456-5722 (Fairfield Dr) or (850) 932-9336 (Ft Pickens Rd) and we will be pleased to accommodate you.
We are committed to the wellbeing of our customers and staff, and we are ready to serve you during the COVID-19 / Coronavirus situation which has recently been declared a pandemic by the World Health Organization.
We encourage you to take advantage of mobile banking and mobile deposit through our Bank of the South goDough mobile app, and our NetTeller Internet Banking website. If you are concerned about public spaces you can make deposits and withdrawals at our ATMs or you can use our drive-up windows.
Bank of the South and the U.S. banking system as a whole prepare for emergencies such as this.
Please call us if you have any questions or if we can help you in any way. We are in communication with Federal and State Banking Agencies and will continue to monitor this evolving situation.
Main Office: 4410 West Fairfield Dr. Pensacola, FL 32506
Phone (850) 456-5722 • Fax (850) 456-0352
Pensacola Beach Office: 136 Ft. Pickens Road Pensacola Beach, FL 32561
Phone (850) 932-9336 • Fax (850) 932-7773
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